0 maintenance, 1 troubleshooting, Maintenance – Rice Lake TP Series, Rice Lake Weighing Systems - Balance Manual User Manual
Page 27

Maintenance 23
5.0
Maintenance
5.1 Troubleshooting
Symptom
Cause
Possible Solution
There is no indication on the display
The AC adapter is not connected
Connect the AC adapter
The display is unstable, [M] remains 
flashing without charging
The balance is subject to air currents or vibration
The balance is situated on an unstable surface
An object is contacting the sample being measured, 
the measuring pan, or the tare
Weight indication contains an error
An error was made in the tare subtraction procedure
Review the tare subtraction
The adjusters remain lifted, resulting in an incorrect 
level
Check the level
The indication values are inconsistent after long hours 
of use, or after being moved to a new location
Execute span adjustment on the 
balance
The limit function does not work
The limit function is not selected
Check the operation of th elimit 
function
The limit value has been entered incorrectly
[
] appears ([
] and a value flash
at [LO]).
Likely to produce errors in the counting mode 
because the sample weight is insufficient
Execute the memory update 
method
[
] appears before the
capacity is reached
Gross weight exceeded the capacity of the balance 
(weight range= container + weight of sample)
Check the total weight, execute 
tare subtraction again
A section of the mechanism is damaged
Contact our technical service 
division
[u-Err] is displayed
A foreign object is caught between the measuring 
pan (pan base) and the balance
Remove the measurement pan 
and examine the surface 
beneathe it
A section of the mechanism is damaged
[b-Err] is displayed
[d-Err] is displayed
The balance is exposed to static electricity or noise
Contact or technical service 
division
The electrical system of the balance is malfunctioning
During span ad justment (TP):
[0-Err] is displayed
[1-Err] is displayed
[
] is displayed
A weight heavier than the capacity was used
Check that the span adjustment 
procedure was performed 
correctly
The reference weight is less than 50% of the capacity
Calibration produced an error of 1.0% or more
During battery installation the
indication disappears and [
]
flashes
The automatic power-off function was activated
Switch on the power again. If 
necessary, deactivate automatic 
power-off.
The battery capacity is low
Recharge the battery or operate 
the balance with the AC adapter
