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Troubleshooting the integrated raid controller, Troubleshooting a raid controller card – Dell PowerEdge 2650 User Manual

Page 47

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Troubleshooting the Integrated RAID Controller

Problem

l

Error message indicates integrated RAID controller problem

Action

1.

 

Enter the System Setup program and check the setting for the integrated RAID controller (see "Using the System Setup Program" in the User's Guide).

If the controller is enabled, go to step 4.

2.

 

Change the RAID controller setting to Enabled, and then reboot the system.

3.

 

See the documentation provided with the RAID controller software and check the software settings.

4.

 

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

5.

 

Remove the cover (see "

Removing the Cover

").

6.

 

Reseat the RAID memory module in its connector (see

Figure 7

-3

in "Installing Drives").

7.

 

Reseat the RAID hardware key in its connector (see

Figure 7

-4

in "Installing Drives").

8.

 

Reseat the RAID battery cable connector (see

Figure 7

-5

in "Installing Drives").

9.

 

Replace the back cover (see "

Replacing the Cover

").

10.

 

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

If the problem is not resolved, continue to step 11.

11.

 

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

12.

 

Remove the cover (see "

Removing the Cover

").

13.

 

Replace the RAID battery (see

Figure 7

-5

in "Installing Drives").

14.

 

Replace the back cover (see "

Replacing the Cover

").

15.

 

Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

If the problem is not resolved, see "

Getting Help

" for instructions on obtaining technical assistance.

Troubleshooting a RAID Controller Card

Your system may contain an optional RAID controller card. If you encounter problems with the controller, see the RAID controller's documentation for detailed
information on troubleshooting.

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NOTICE:

See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.

CAUTION:

Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the

manufacturer's instructions. See the System Information document for additional information.