Dell PowerEdge 2650 - Manual (Page 23)

Solving Problems Described by LCD Status Messages
When a single message appears on the status LCD, locate the code in Table 2 -9 and perform the suggested corrective action. The code on the LCD can often
specify a very precise fault condition that is easily corrected. For example, if the code E0280 MISSING VRM 2 appears, you know that a microprocessor is
installed in socket 2, but the VRM for that microprocessor is either improperly installed or missing.
In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple
voltage faults, you might determine that the problem is a failing power supply.
Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range, the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take action to remove the message from the display:
l Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
l Chassis intrusion — When you remove the cover, the system assumes that you are servicing the bad component; the LCD clears when you replace the
cover.
l Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten seconds, reconnect the power cable, and restart
the system.
Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the
following conditions:
l The sensor returns to a normal state but fails again, resulting in a new SEL entry.
l The system is reset and new error events are detected.
l A failure is recorded from another source that maps to the same display entry.
System Messages
System messages appear on the console during POST to notify you of a possible problem with the system. If you are performing console redirection, system
messages will appear on the remote console.
Table 2 -10 lists the system messages that can occur and the probable cause for each message.
BIOS
E13F2 IO CHANNEL
CHECK
Faulty or improperly installed expansion card;
faulty system board. See " Troubleshooting Expansion Cards " in "Troubleshooting Your System."
E13F4 PCI PARITY
E13F5 PCI SYSTEM
E13F8 CPU BUS INIT Faulty or improperly installed microprocessor or
system board. See " Troubleshooting a Microprocessor " in "Troubleshooting Your System." If
the problem persists, see " Getting Help ."
E13F8 CPU BUS
PARITY
Faulty system board. See " Getting Help ."
E13F8 CPU MCKERR Machine check error; faulty or improperly installed
microprocessor; faulty system board. See " Troubleshooting a Microprocessor " in "Troubleshooting Your System."
E13F8 HOST BUS Faulty system board. See " Getting Help ."
E13F8 HOST TO PCI
BUS
E13F8 MEM
CONTROLLER
Faulty or improperly installed memory module;
faulty system board. See " Troubleshooting System Memory " in "Troubleshooting Your System."
E1580 POWER CONTROL Faulty system board. See " Getting Help ."
E20F1 OS HANG Operating system watchdog timer timed out. Restart your system. If the problem persists, see your operating system
documentation.
EFFF0 RAC ERROR Remote access controller firmware failure; faulty
system board. See " Getting Help ."
EFFF1 POST ERROR BIOS error. Update the BIOS firmware (see " Getting Help ").
EFFF2 BP ERROR Faulty or improperly installed backplane board. Ensure that the interface cables are securely connected to the backplane
board (see "
Installing Drives "). If the problem persists, see " Getting Help ."
NOTE: For the full name of an abbreviation or acronym used in this table, see " Abbreviations and Acronyms ."
NOTE: If you receive a system message that is not listed in Table 2 -10 , check the documentation for the application program that is running when the
message appears or the operating system's documentation for an explanation of the message and recommended action.
NOTE: Before you perform any procedures described in Table 2 -10 , see " Before You Begin " in "Troubleshooting Your System."
Table 2-10. System Messages
Message Causes Corrective Actions
Address mark not found Faulty CD/diskette drive subsystem or
hard-drive subsystem; faulty system
board. See " Troubleshooting the Diskette Drive ,"
" Troubleshooting a CD Drive ," and " Troubleshooting Hard
Drives " in "Troubleshooting Your System."
Alert! Current configuration does not support Memory modules installed are not the Ensure that all banks contain memory modules of the same