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Dell Precision 620 User Manual

Page 104

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When you turn on your system, it performs a power-on self-test (POST), which is a series of self-diagnostic checks. A successful POST ends with
a single beep that signifies the start of normal operation. If the system fails to emit the single beep or appears to stop responding during POST, a
series of LEDs located at the rear of the computer can help you understand which POST test failed or why the system stopped responding. These
LEDs indicate problems encountered during POST only, not during normal operation.

The LED patterns described in Table 4 can help you determine what to do to resolve the problem. If a problem resolution requires you to open the
computer chassis, refer to "

Working Inside Your Computer

"  for procedures you need to complete prior to performing the suggested resolution. If 

the problem persists after you perform the suggested problem resolution(s), contact

Dell Technical Support

for further help.

Table 4 lists the codes for the back panel diagnostic LEDs, probable causes, and suggested corrective actions. The LED patterns are shown as
they appear on the back of your mini tower chassis. Use this circle to match the LED pattern your computer is displaying with one of the patterns
shown in Table 4.

Table 4. Back Panel Diagnostic LED Codes

CAUTION: Before servicing any components inside your computer, see "

Safety First

—For You and Your Computer

."

Key:

LED OFF

LED Yellow

LED Green

State

LED pattern

Problem Description

Suggested Resolution

S0

Normal off condition or possible pre-
BIOS failure

Re-flash BIOS, and restart the system to retest.

S1

Possible BIOS failure and the
system is in the recovery mode

Insert the BIOS recovery diskette, wait for recovery completion,
and  restart the system to retest.

S2

Possible processor failure

Reseat the processor(s) and the terminator card (if present), and
restart the system to retest.

S3

Possible memory failure

Reseat all RIMMs, any C-RIMMs, and both MECs, and restart the
system to retest.

S4

Possible expansion card failure

Remove each expansion card individually, and restart the system to
retest.

Reinstall the expansion card(s) one at a time, and restart the
system to retest.

Move each expansion card one at a time to another PCI slot, and
restart the system to retest.

S5

Possible video card failure

Reseat the video card, and restart the system to retest.

S6

Possible diskette or hard-disk drive
failure

Reseat all power and data cables, and restart the system to retest.

S7

Possible USB failure

Reseat all USB devices and cables, and restart the system to
retest.

S9

Possible system board failure

Remove any internal options recently added, and restart the system
to retest.

S11

Possible system board resource
conflict

Remove any internal options recently added, and restart the system
to retest.

S12

Possible system board resource
conflict

Remove any internal options recently added, and restart the system
to retest.