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Video and monitor problems – Dell Vostro 410 (Late 2008) User Manual

Page 57

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No sound from speakers

 

Check the speaker cable connections —

Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. If you

purchased a sound card, ensure that the speakers are connected to the card.

 

Ensure that the subwoofer and the speakers are turned on —

See the setup diagram supplied with the speakers. If your speakers have volume controls,

adjust the volume, bass, or treble to eliminate distortion.

 

Adjust the Windows volume control —

Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and

that the sound is not muted.

 

Disconnect headphones from the headphone connector —

Sound from the speakers is automatically disabled when headphones are connected to the

computer's front-panel headphone connector.

 

Test the electrical outlet —

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

 

Eliminate possible interference —

Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

 

Run the speaker diagnostics

 

Reinstall the sound driver —

See "Drivers for Media Drives" in the Dell™ Technology Guide.

 

Run the Hardware Troubleshooter —

See

Hardware Troubleshooter

.

 

No sound from headphones

 

Check the headphone cable connection —

Ensure that the headphone cable is securely inserted into the headphone connector (see

Inside View of Your

Computer

).

 

Adjust the Windows volume control —

Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and

that the sound is not muted.

 

Video and Monitor Problems

 

 

The screen is blank

 

The screen is difficult to read

 

Check the monitor cable connection —

 

l

 

Ensure that the monitor cable is connected to the correct graphics card (for dual graphics card configurations).

l

 

If you are using the optional DVI-to-VGA adapter, ensure that the adapter is correctly attached to the graphics card and monitor.

l

 

Ensure that the monitor cable is connected as shown on the setup diagram for your computer.

l

 

Remove any video extension cables and connect the monitor directly to the computer.

l

 

Swap the computer and monitor power cables to determine if the monitor's power cable is defective.

l

 

Check the connectors for bent or broken pins (it is normal for monitor cable connectors to have missing pins).

 

Check the monitor power light —

NOTE:

The volume control in MP3 and other media players may override the Windows volume setting. Always check to ensure that the volume on the

media player(s) has not been turned down or off.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

NOTICE:

If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards;

however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location. For information about your
graphics card, go to support.dell.com.

NOTE:

For troubleshooting procedures, see the monitor's documentation.