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Dell Inspiron 531s (Mid 2007) User Manual

Page 89

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Troubleshooting Tools

89

Windows Vista:

1 Click Start

and right-click Computer.

2 Click Properties→ Device Manager.

NOTE:

The

User Account Control window may appear. If you are an

administrator on the computer, click

Continue; otherwise, contact your

administrator to enter the Device Manager.

3 Right-click the device for which the new driver was installed and click

Properties.

4 Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System
Restore ("Restoring Your Operating System" on page 92) to return your
computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities media

If using Device Driver Rollback or System Restore ("Restoring Your Operating
System" on page 92) does not r
esolve the problem, then reinstall the driver
from the

Drivers and Utilities media.

1 With the Windows desktop displayed, insert the Drivers and Utilities media.

If this is your first time to use the

Drivers and Utilities media, go to step 2.

If not, go to step 5.

2 When the Drivers and Utilities media installation program starts, follow

the prompts on the screen.

3 When the InstallShield Wizard Complete window appears, remove the

Drivers and Utilities media and click Finish to restart the computer.

4 When you see the Windows desktop, reinsert the Drivers and Utilities

media.

book.book Page 89 Wednesday, April 16, 2008 3:33 PM