Drive problems – Dell Inspiron 531s (Mid 2007) User Manual
Page 56
56
Solving Problems
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
E
NSURE
THAT
M
ICROSOFT®
W
INDOWS®
RECOGNIZES
THE
DRIVE
—
Windows XP:
Click Start and click My Computer.
Windows Vista
®
:
Click Start
and click Computer.
If the floppy, CD, or DVD drive, is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent
Windows from recognizing the drive.
E
NSURE
THAT
THE
DRIVE
IS
ENABLED
IN
THE
SYSTEM
SETUP
PROGRAM
—
See
T
EST
THE
DRIVE
—
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the
original one is defective.
• Insert bootable media and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See "Cleaning Your Computer" on page 179.
C
HECK
THE
CABLE
CONNECTIONS
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
Hardware Incompatibilities" on page 91.
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "Starting the Dell Diagnostics From Your
book.book Page 56 Wednesday, April 16, 2008 3:33 PM