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Identifying drivers, Reinstalling drivers and utilities – Dell Inspiron 6400 User Manual

Page 100

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100

Solving Problems

Many drivers, such as the keyboard driver, come with your Microsoft

®

Windows

®

operating system. You

may need to install drivers if you:

Upgrade your operating system.

Reinstall your operating system.

Connect or install a new device.

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem
and, if necessary, update the driver.

1 Click the Start button and click Control Panel.
2 Under Pick a Category, click Performance and Maintenance.
3 Click System.
4 In the System Properties window, click the Hardware tab.
5 Click Device Manager.
6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the

device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new
driver. See "Reinstalling Drivers and Utilities" on page 100.

Reinstalling Drivers and Utilities

NOTICE:

The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers

for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

NOTE:

The Drivers and Utilities CD is optional and may not ship with your computer.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver
Rollback to replace the driver with the previously installed version.

1 Click the Start button and click Control Panel.
2 Under Pick a Category, click Performance and Maintenance.
3 Click System.
4 In the System Properties window, click the Hardware tab.
5 Click Device Manager.
6 Right-click the device for which the new driver was installed and click Properties.
7 Click the Drivers tab.
8 Click Roll Back Driver.

book.book Page 100 Friday, June 29, 2007 4:59 PM

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