Getting help, Obtaining assistance, Online services – Dell Latitude D620 ATG User Manual
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Getting Help
Dell™ Latitude™ ATG D620 User's Guide
Returning Items for Warranty Repair or Credit
Obtaining Assistance
1.
Complete the procedures in
Troubleshooting
.
2.
Run the
Dell Diagnostics
.
3.
4.
Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures.
5.
If the preceding steps have not resolved the problem, contact Dell (see
NOTE:
Call support from a telephone near or at the computer so that a support representative can assist you with any necessary procedures.
NOTE:
Dell's Express Service Code system may not be available in all countries.
When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do
not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
For instructions on using the support service, see
.
NOTE:
Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on
availability.
Online Services
You can learn about Dell products and services at the following websites:
www.dell.com/
www.dell.com/ap/ (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la/ (Latin American countries)
www.dell.ca (Canada only)
You can access Dell Support through the following websites and e-mail addresses:
l
Dell Support websites
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
l
Dell Support e-mail addresses
[email protected] (Latin America and Caribbean countries only)
[email protected] (Asian/Pacific countries only)
CAUTION:
If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets.