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Dell Precision T3400 (Late 2007) User Manual

Page 111

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Troubleshooting Tools

111

For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 269).

NOTE:

The Service Tag for your computer is located at the top of each test screen.

When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the

Custom Test or Symptom Tree option:

Tab

Function

Results

Displays the results of the test and any error conditions
encountered.

Errors

Displays error conditions encountered, error codes, and the
problem description.

Help

Describes the test and any requirements for running the
test.

Configuration

(Custom Test only)

Displays the hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for
all devices from system setup, memory, and various internal
tests, and it displays the information in the device list in
the left pane of the screen.

NOTE:

The device list may not display the names of all the

components installed on your computer or all devices
attached to your computer.

Parameters

(Custom Test only)

Allows you to customize the test, if applicable, by changing
the test settings.