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Page 332

Condition

Suggested solutions

White Spots

White spots appears on the page:

• The paper is too rough and a lot of dirt from a paper falls to

the inner devices within the machine, so the transfer roller
may be dirty. Clean the inside of your machine. Contact a
service representative.

• The paper path may need cleaning. Contact a service

representative.

Vertical lines

• If black vertical streaks appear on the page, the drum inside

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the toner cartridge has probably been scratched. Install a
new toner cartridge. See "Replacing the Toner Cartridge".

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• If white vertical streaks appear on the page, the surface of the

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LSU part inside the printer may be dirty. Clean the LSU (see

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Gray background

If the amount of background shading becomes unacceptable:

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• Change to lighter weight pages. See "Identifying Print Media

• Check the printer’s environment; very dry (low humidity) or

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high humidity (higher than 80% RH) conditions can increase

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the amount of background shading.

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• Remove the old toner cartridge and install a new one. See

Toner smear

• Clean the inside of the printer. See "Cleaning the Interior".

• Check the paper type and quality. See "Identifying Print Media

• Remove the toner cartridge and install a new one. See

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