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3 faults and malfunctions – Metrohm 709 IC Pump User Manual

Page 39

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4.3 Faults and malfunctions

709 IC Pump

31

4.3

Faults and malfunctions

If difficulties appear with the IC system during analyses, their causes

are best investigated in the order separating column

709 IC Pump

eluent

732/733 IC System (see 732/733 Instructions for Use,

section 5.3.2). Several of the malfunctions which may appear with the

709 IC Pump are listed in the following table with details of possible

causes and countermeasures.

Malfunction

Cause

Rectification

Dark or undefined
display

Pump does not
respond to key-
stroke

Pump drive is
switched on auto-
matically after
switching on the
instrument without
keystroke

Battery of Zero Power
RAM discharged

Inform Metrohm
service

Baseline with high
noise level, pulsation

Contaminated pump
values

Faulty piston seals

Quality of the pump
does not suffice for the
selected sensitivity

Clean the valves (see
section 4.2.2)

Replace the piston
seals (see sec-
tion 4.2.2
)

Use pulsation
dampener, use more
powerful pump or
lower the sensitivity

Drift of the baseline

Thermal equilibrium
not yet reached

Leak in system

Evaporation of organic
solvent in eluent

Condition system with
heating switched on

Check connections
and make leakproof

Ensure better closure
of eluent supply vessel

Considerable pressure
drop

Leak in system

Check connections
and make leakproof

Considerable pressure
rise

Contamination of the
filter in the 6.2821.000
Filter unit Manufit

Contamination of the
filter in the 6.2821.100
Filter unit PEEK

Clean or replace
6.2821.020 Steel
mesh(es)

Replace 6.2821.110
connector with filter

Error message "E01" in
the display

RS232 receive error

Inform Metrohm
service

Error message "E02" in
the display

ROM test error

Inform Metrohm
service

Error message "E03" or
"
E05" in the display

RAM test error

Inform Metrohm
service