Troubleshooting – DJI Ronin User Manual

Page 34

Troubleshooting

NO.

The Problem

What to Do

Motors appear to be weak After camera balancing, launch the Assistant App or the PC

Assistant and start the Auto Tune Stability. Wait for the process

to complete and the stiffness settings will be populated on the

screen.

If after tapping the Auto

Tune Stability button and

the gimbal is still vibrating

(1) Check to make sure all knobs are very tight. Including the

pan motor knob.

(2) Check to make sure the camera securing screw is tight.

Push on the camera plate to make sure it is not loose and

sliding in the camera mount.

(3) Try decreasing the stiffness of the each axis. You should

be able to tell if there is one particular axis being affected

by looking at the "power" of the axes.

Pan axis seems off center

Go into the Assistant App or PC Assistant, tap/click the

Calibrate Center and follow the on-screen instructions.

Ronin seems to be drifting Place the Ronin on the tuning stand and in the Assistant App

or the PC Assistant, tap/click the Calibrate System button. Let

the process complete before picking up the Ronin.

SmoothTrack doesn’t work (1) Turn on the Remote control and be sure the MODE switch

is not at Position 1 (the uppermost position).

(2) SmoothTrack is turned off in the Assistant App or the PC

Assistant software.

(3) The SmoothTrack Deadband is turned up too high.

Reduce the Deadband size in the SmoothTrack Menu.

Motors seem to shutoff

automatically

Check your camera balance. If the power indicated in the

Gimbal Motors Menu indicates 10 or more on any of the 3

axes, please rebalance your camera.

Gimbal shuts off and

doesn’t come back on

Power cycle the gimbal. This is a motor protection algorithm

that’s built into the Ronin to save its own electronic

components. If any particular motor goes into a self protection

mode (motor shuts off) 6 times within a 1 minute period, the

Ronin will shut off power to the motors and will not come back

to life unless power cycled.

Forgot the Bluetooth

password

Connect Ronin to the PC Assistant and click the "Reset

Password" button to reset your password.

Footage appears to

wobble side to side or up

and down

SmoothTrack speed is too high or SmoothTrack deadband

is too low. Decrease the SmoothTrack speed or increase the

deadband.

Troubleshooting