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Catdv 9.0.6 & greater, Getting started, Import into catdv – Calibrated Software MXF Import v3 User Manual

Page 60: Troubleshooting

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CatDV 9.0.6 & greater

Getting Started

9. Make sure you have updated to at least CatDV 8.1.11 or 9.0.6 or 10

10. Calibrated{Q} Decode codecs are required to decompress AVC-Intra, DVCProHD, IMX, and XDCAM HD video

found in MXF files; this is assuming that you do not also have either Final Cut Pro or Final Cut Server installed
on the same computer.

11.

Avid QuickTime Codecs

required for Avid DNxHD , Meridian, 1-1 10b MXF Files. IMPORTANT: Please read the

‘DNxHD Options’ section in this User Guide for setting up either RGB SMPTE (16-235) or RGB Full (0-255) Color
Ranges for DNxHD MXF files.

12. When working with very, very large Indexed MXF files, Indexing should be enabled for a more efficient workflow.

Please see Chapter: Indexing for further details.

13. IMPORTANT: This version of software (v3.0 or greater) will require a new Software License and an

upgrade fee if you had purchased a Software License for a previous version.

14. Calibrated{Q} components are needed both on the client and worker nodes.

15. CatDV MXF Option is needed.

16. IMPORTANT - After licensing the software: You may have to re-import the MXF files that you had imported into

CatDVwhile running in DEMO MODE.

17. It is highly important to always backup your footage first and to never move the MXF files out of their original

folder structure on disc.

Import into CatDV

Open CatDV and choose File from the menu then Open/Import and then select the MXF file you wish to import.

Please see the CatDV manual for any further details.

IMPORTANT: If you experience any problems in creating proxies and/or playback in CatDV

(a) Please enable Protected Mode in CatDV. To enable 'Protected Mode', go to the CatDV Preferences and select

'Media Playback' and then check the option 'Protected player: Use separate QuickTime helper process'. Playback
performance is a little less smooth in ‘Protected Mode’ but it will be more stable. Also, in newer versions of CatDV
you may wish to also disable ‘scrub audio when dragging play head’ in the ‘Media Playback’ CatDV Preferences
to make scrubbing in CatDV faster.

Troubleshooting

If you have trouble importing MXF files into CatDV or any other issues, please see Chapter 9: Troubleshooting for the
most common issues.