UVP BioChemi System with EpiChemi II Darkroom - Manual (Page 34)

Section 5: Technical Support
Before you contact UVP’s Technical Support for further assistance, please
be prepared to provide the following information:
Your registration information: product serial number (*), your name, phone
number, organization name, mailing address, and e-mail address.
The software version number (*) and system information as applicable.
A description of the problem, and any relevant information regarding prior
technical support assistance.
(*) Numbers are displayed on the ‘About’ screen (Help menu) or refer to
the GDS Test Sheet included with your shipment.
You may contact UVP’s Technical Support based on your location:
If you are in North America, South
America, East Asia or Australia: If you are in Europe, Africa, the
Middle East or Western Asia:
Call (800) 452-6788 or (909)
946-3197, and ask for Software
Technical Support. Tech
Support line operates on regular
business days, between 7:00 am
and 6:00 pm PST. Call +44(0) 1223-420022, and ask
for Software Technical Support.
Tech Support line operates on
regular business days, between
8:00 am and 5:30 pm
E-Mail your message to:
[email protected] E-Mail your message to:
[email protected]
Fax Software Technical Support
questions to: (909) 946-3597. Fax Software Technical Support
questions to: +44(0)1223-420561.
Write to: UVP, Inc. 2066 W. 11 th
Street, Upland, CA 91786 USA
Write to: Ultra-Violet Products
Ltd., Unit 1, Trinity Hall Farm
Estate, Nuffield Road, Cambridge
CB4 1TG United Kingdom
WWW.UVP.COM US Technical Support: 1.800.452.6788
UK Technical Support: +44.0.1223.420022
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