Despatch RFD Series - Manual (Page 36)

M AINTENANCE
RFD Oven Series Owner’s Manual
36 Version 1
Copyright © 2012 by Despatch Industries.
All rights reserved. No part of the contents of this manual may be reproduced, copied or transmitted in any form or by any
means including graphic, electronic, or mechanical methods or photocopying, recording, or information storage and
retrieval systems without the written permission of Despatch Industries, unless for purchaser's personal use.
6.9. Replacement Parts
Contact the Service Products Division at Despatch to order or return parts. The Service Products
features our Response Center for customer service. When returning parts, a Despatch
representative will provide you with an MRA (Material Return Authorization) number, which
must be attached to the returned part for identification. When ordering a replacement part, be sure
to give the model number, serial number, and part number to expedite the process.
Contact Despatch with any service needs.
Global Headquarters Contact Service & Technical
Support
Despatch Industries
8860 207th Street
Lakeville, MN 55044
USA International/Main: 1-952-469-5424
US toll free: 1-888-337-7282
Fax: 1-952-469-4513
[email protected]
www.despatch.com Service: 1-952-469-8230
US toll free: 1-800-473-7373
Service @despatch.com
6.10. Repairs
6.10.1. Protocol 3 Controller
Refer to the Protocol 3 Owner’s Manual for instructions on replacing the Protocol 3 Controller.
Danger!
Do not attempt any service on this equipment without setting the
main power Disconnect Switch to OFF. Disconnect all power
sources before making repairs. Contact with energized electrical
sources may result in serious injury or death.