Condux CableGlider FO Cable Puller - Manual (Page 31)

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Warranty Information
A. FACTORY ASSISTANCE
Condux International can provide further advise regarding any problems with the installation, service, assem-
bly, or disassembly of the Fiber Optic Cable Puller. Call toll free at 1-800-533-2077 (USA and Canada) or
1-507-387-6576 and ask for assistance. The Fiber Optic Cable Puller can be returned to the factory at any
time for service or repair; however, obtain a Return Material Authorization (RMA) must be obtained from
Condux before shipping. Condux will not accept returned items without an RMA.
b. PULLER CALIbRATION
!NOTE: Calibrate the Condux Fiber Optic Cable Puller regularly to ensure its accuracy. If the calibration
procedures specified in section 11 are not possible at the operator’s location, we recommend returning the
Cable Puller to Condux International at least once a year for verification or calibration at the factory.
To return the Condux Fiber Optic Cable Puller to Condux International for verification or calibration, call Condux
customer service for a Return Material Authorization (RMA). Ship the RMA form along with the puller assembly,
foot control valve assembly, electronic control box and capstan to Condux International. We will calibrate and
ship the Cable Puller back out within 48 hours of receipt. There is a nominal charge for this calibration.
C. LImITED wARRANTY
Condux International, Inc. extends the following warranty to the original purchaser of these goods for use, sub-
ject to the qualifications indicated:
Condux International, Incorporated warrants to the original purchaser for use that the goods or any component
thereof manufactured by Condux International will be free from defects in workmanship for a period of one
year from the date of purchase, provided such goods are installed, maintained, and used in accordance with
Condux’s written instructions.
Components not manufactured by Condux International but used within the assembly provided by Condux
International are subject to the warranty period as specified by the individual manufacturer of said component,
provided such goods are installed, maintained, and used in accordance with Condux’s and the original manu-
facturer’s written instructions.
Condux’s sole liability and the purchaser’s sole remedy for a failure of goods under this limited warranty, and
for any and all claims arising out of the purchase and use of the goods, shall be limited to the repair or replace-
ment of the goods that do not conform to this warranty.
To obtain repair or replacement service under the limited warranty, the purchaser must contact the factory for
a Return Material Authorization (RMA). Once obtained, send the RMA along with the defective part or goods,
transportation prepaid, to:
Condux International, Inc.
145 Kingswood Drive
Mankato, MN 56002 USA
THERE ARE NO EXPRESS wARRANTIES COvERINg THESE gOODS OTHER THAN
AS SET FORTH AbOvE. THE ImPLIED wARRANTIES OR mERCHANTAbILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE LImITED IN DURATION TO ONE YEAR
FROm DATE OF PURCHASE.
CONDUX ASSUmES NO LIAbILITY IN CONNECTION wITH THE INSTALLATION
OR USE OF THIS PRODUCT, EXCEPT AS STATED IN THIS LIMITED WARRANTY.
CONDUX wILL IN NO EvENT bE LIAbLE FOR INCIDENTAL OR
CONSEqUENTIAL DAmAgES.
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