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chiliGREEN X8100 User Manual

Page 183

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Troubleshooting

Problems & Possible Solutions 8 - 9

8

You forget the boot
password
.

If you forget the password, you may have to discharge the battery of the CMOS. Contact your
service representative for help.

The sound cannot be
heard or the volume is
very low.

The volume might be set too low. Check the volume control in the Volume Control Panel in the
Windows taskbar, use the key combination Fn + F5 and F6 or move your finger slowly along the
volume control slider to adjust the system volume (see

“Audio Features” on page 2 - 16

/

“Touch Sensor Instant Keys” on page 1 - 8

) to adjust.

The

compact disc

cannot be read.

The compact disc is dirty. Clean it with a CD-ROM cleaner kit.

The compact disc tray
will not open when there
is a disc in the tray.

The compact disc is not correctly placed in the tray. Gently try to remove the disc using the eject
hole (see

“Loading Discs” on page 2 - 3

).

The

DVD regional

codes can no longer be
changed.

The code has been changed the maximum 5 times. See

“DVD Regional Codes” on page 2 - 5

.

Problem

Possible Cause - Solution

Password Warning

If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.