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Apple Fax User Manual

Page 147

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Some of the more common Problem Alerts are

Some of the enclosure files have been ignored.
Only printable documents can be converted to the
fax format.

You get this message if you enclose a file that cannot be
printed, such as a sound or a program.

The generated fax document is empty and will not
be sent.

You get this message if
m all of your enclosures are of the wrong type (not

printable) and your document itself is empty

m you drag an unprintable document onto an information

card that has fax as its preferred electronic address

m the program that created an enclosed document cannot

be found or cannot be opened for lack of memory

m the program that created an enclosed document cannot

be opened due to insufficient memory

The System Extension ‘Fax Extension’ is not
present in the System Folder.

Apple Fax Gateway requires that the Fax Extension be in the
Extensions folder within the System Folder in order to work.
It is placed there by the Installer program when you install
Apple Fax. If the file subsequently gets moved, deleted, or
damaged, you will need to reinstall it.

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Chapter 9