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Problems with apple remote access – Apple Macintosh PowerBook 1400 User Manual

Page 112

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The file-sharing section doesn’t appear in the Sharing Setup control panel.

m You may have turned off AppleTalk or file sharing using the Extensions

Manager control panel. Turn them back on.

m If the file-sharing and network software is not in your System Folder, use

the Installer icon in the Launcher to reinstall file-sharing and networking
software. (See “Doing a Custom Installation” in the “Reinstalling the
Mac OS System Software” section in Chapter 7 for more information.)

I can’t open a shared disk or folder.

m You may not have the access privileges needed to use the disk or folder.

Ask the network administrator or the owner of the shared item to give
you access.

m Check with the owner of the item to make sure you are entering your

name exactly as specified by the owner (including spaces and
capitalization) and try again.

Problems with Apple Remote Access

The Remote Access Setup control panel won’t open.

m Make sure that AppleTalk is turned on in the Chooser.
m If you still can’t open the control panel, reinstall the Apple Remote Access

software.

The modem is not listed in the Remote Access Setup control panel.

m Reinstall the modem software. If that doesn’t help, then reinstall the Apple

Remote Access software.

m If you are using a PC Card modem, make sure the modem file for your

modem is in the Extensions folder (in the System Folder). If it is not, check
to see if it’s in the PC Card Modem Files folder (in the Apple Extras folder)
and put the file in the Extensions folder. If you don’t find the file in either
location, contact the modem’s manufacturer to obtain the file.

m Contact the modem manufacturer to see whether your modem can use the

settings for another type of modem.

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Chapter 6