Apple qmaster distributed processing and xsan, Restarting apple qmaster and xsan systems, Xsan compatibility – Apple Qmaster 3 User Manual
Page 92: Compressor command-line usage requires login, Contacting applecare support
Apple Qmaster Distributed Processing and Xsan
Here are some tips on using the Apple Qmaster distributed processing system with Xsan
systems.
Restarting Apple Qmaster and Xsan Systems
Using previous versions of Apple Qmaster distributed processing on an Xsan system may
cause mounting problems when restarting an Apple Qmaster distributed processing
cluster controller. You must restart Apple Qmaster and Xsan computers in the exact order
described below.
To restart Apple Qmaster and Xsan computers
1
Turn off the cluster controller by clicking Stop Sharing in the Apple Qmaster pane of
System Preferences.
2
Restart the Apple Qmaster cluster controller computer.
3
Wait for the Xsan volume to mount on the desktop.
4
Click Start Sharing in the Apple Qmaster pane of System Preferences to restart the
controller.
Xsan Compatibility
Xsan 1.3 is not compatible with Compressor and the Apple Qmaster distributed processing
system when Xsan media drives are used for cluster (scratch) storage. To use Xsan with
Apple Qmaster 2.3, update to Xsan 1.4.
To download and install Xsan 1.4
µ
Go to
.
Compressor Command-Line Usage Requires Login
Although it is possible to use the command line to run an Apple Qmaster distributed
processing network, each Compressor service node (each computer providing Compressor
distributed processing services) must be logged in (with a Mac OS X user name and
password) for full functionality.
Contacting AppleCare Support
Information about the support options available from Apple is included in your
Final Cut Studio package. Several levels of support are available.
Whatever your issue, it’s a good idea to have the following information immediately
available when you contact Apple for support. The more of this information you have to
give to the support agents, the faster they will be able to address your issue.
• The Support ID number found on the back of the Installing Your Software booklet that
came with Final Cut Studio.
92
Appendix
Solving Problems