Apple Remote Access MultiPort Server - Manual (Page 99)

Clients are unexpectedly disconnected.
m Contact the device manufacturer to be sure that the most current scripts are
being used by both client and server. If the serial device supports firmware
upgrades, contact the device manufacturer to be sure that the most current
firmware is installed. Check that a proper high-speed modem cable is
being used.
The Administrative Password has been lost.
m The Administrative Password is equivalent to the AppleShare Admin Key.
The password is stored in the Users & Groups Data File. If it is lost:
1. Shut down the Apple Remote Access MultiPort Server.
2. Drag the Users & Groups Data File from the Preferences folder to the
System Folder.
3. Restart the server.
4. When prompted, enter a new Administrative Password but retain the
same server name.
5. Drag the Users & Groups Data File to the Trash.
This procedure creates a new Users & Groups Data File in the Preferences
folder, with all information retained.
General troubleshooting 99