Troubleshooting – Nokia N71 User Manual

Page 104

Troubleshooting

103

Q: The note

Retrieving message

is shown briefly. What is

happening?

A: The device is trying to retrieve a multimedia message from

the multimedia messaging center. Check that the settings
for multimedia messaging are defined correctly and that
there are no mistakes in phone numbers or addresses.
Select

Messaging

Options

Settings

Multim. msg.

Q: How can I end the data connection when the device starts

a data connection again and again?

A: To stop the device from making a data connection, select

Messaging

and one of the following:

On receiving msg.

Defer retrieval

—To have the

multimedia messaging center save the message to be
retrieved later, for example, after you have checked the
settings. After this change, the device still needs to send
information notes to the network. To retrieve the message
now, select

Retr. immediately

On receiving msg.

Reject message

—To reject all

incoming multimedia messages. After this change, the
device needs to send information notes to the network, and
the multimedia messaging center deletes multimedia
messages that are waiting to be sent to you.

Multimedia recept.

Off

—To ignore all incoming

multimedia messages. After this change, the device does
not make any network connections related to multimedia
messaging.

PC connectivity

Q: Why do I have problems in connecting the device to my PC?

A: Make sure that Nokia PC Suite is installed and running on

your PC. See the user guide for Nokia PC Suite on the
CD-ROM. For further information on how to use Nokia PC
Suite, see the help function on Nokia PC Suite or visit the
support pages at www.nokia.com.

Q: Can I use my device as a fax modem with a compatible PC?

A: You cannot use your device as a fax modem. However, with

call diverting (network service), you can divert incoming
fax calls to another phone number.

Q: Why does sending images and videos fail, when I send

them to a compatible PC that has been successfully paired
with my device?

A: The PC may reject the images and videos. Check the manual

of the PC’s operating system for the correct configuration
of PIM settings.