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Hard disk drive, Usb floppy disk drive, Sd card – Toshiba Portege R200 (PPR20) User Manual

Page 143

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PORTÉGÉ R200

9-8

Troubleshooting

Hard disk drive

USB floppy disk drive

For more information, refer to Chapter 4,

Operating Basics

.

SD card

Refer also to Chapter 8,

Optional Devices

.

Problem

Procedure

Computer does not

boot from hard disk

drive

Check if a floppy disk is in the floppy disk drive or

a CD-ROM is in the optical media drive. Remove

any floppy disk and/or CD-ROM and check Boot

priority. Refer to the

Boot Priority

section in

Chapter 7, HW Setup.

There may be a problem with your operating

system files. Refer to your OS documentation.

Slow performance

Your files may be fragmented. Run Disk

Defragmenter to check the condition of your files

and disk. Refer to your OS documentation or

online HELP for information on running the Disk

Defragmenter.

As a last resort, reformat the hard disk. Then,

reload the operating system and other files.
If problems persist, contact your dealer.

Problem

Procedure

Drive does not operate There may be a faulty cable connection. Check

the connection to the computer and to the drive.

Some programs run

correctly but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software needs.

You cannot access the

external 3 1/2" floppy

disk drive

Try another floppy disk. If you can access the

floppy disk, the original floppy disk (not the drive)

is probably causing the problem.
If problems persist, contact your dealer.

Problem

Procedure

SD card error occurs

Reseat the SD card to make sure it is firmly

connected.
Check the card’s documentation.

You cannot write to an

SD memory card

Make sure the card is not write protected.