Toshiba Tecra A4 (PTA40) - Manual (Page 164)

9-14 User’s Manual
Troubleshooting
Infrared port
Refer also to the documentation for your IrDA compatible device and
related software.
Printer
Refer to the troubleshooting and other relevant sections in your printer and
software documentation.
Pointing device
If you are using a USB mouse, also refer to the USB section in this chapter
and to your mouse documentation.
Problem Procedure
Infrared devices do
not work as expected
Check that the device is connected to an electric
outlet. Make sure the outlet is supplying power
by plugging in an appliance.
Make sure there is no obstruction blocking
communication between the computer and the
target device.
If problems persist, contact your dealer.
Problem Procedure
Printer does not turn
on.
Check that the printer is connected to an electric
outlet. Make sure the outlet is supplying power
by plugging in an appliance.
Computer/printer do
not communicate
Make sure the printer is turned on and is online
(ready to use).
Inspect the cable connecting the printer to the
computer for damage. Make sure it is securely
connected.
A parallel printer connects to the parallel port
and a serial printer to the serial port. Make sure
the ports are configured correctly.
Make sure your software is configured to
recognize the printer. Check your printer and
software documentation.
Printer error
Check your printer documentation.
If problems persist, contact your dealer.