Toshiba Tecra A4 (PTA40) - Manual (Page 163)

User’s Manual 9-13
Troubleshooting
Diskette drive
For more information, refer to Chapter 4, Operating Basics .
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
■ Use only media recommended by TOSHIBA
■ Do not use the mouse or keyboard during
writing.
■ Use only the software supplied with the
computer for recording.
■ Do not run or start other software during
writing.
■ Do not jar the computer during writing.
■ Do not connect/disconnect external devices
or install/remove internal cards during
writing.
If problems persist, contact your dealer.
Problem Procedure
Problem Procedure
Drive does not
operate
There may be a faulty cable connection. Check
the connection to the computer and to the drive.
Some programs run
correctly but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.
You cannot access the
external 3 1/2"
diskette drive
Try another diskette. If you can access the
diskette, the original diskette (not the drive) is
probably causing the problem.
If problems persist, contact your dealer.