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Toshiba Tecra A4 (PTA40) User Manual

Page 161

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User’s Manual

9-11

Troubleshooting

Some CD/DVDs run

correctly, but others

do not

The software or hardware configuration may be

causing a problem. Make sure the hardware
configuration matches your software

s needs.

Check the CD/DVD

s documentation.

Check the type of DVD/CD you are using.

The drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD (single/

multi-session), CD-ROM Mode 1,

Mode 2, CD-ROMXA Mode 2

(Form1, Form2), Enhanced CD

(CD-EXTRA), CD-G (Audio CD

only), Addressing Method 2

Check the region code on the DVD. It must

match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the

Optical Media

drive

section in Chapter 2,

The Grand Tour

.

Cannot write correctly

If you have trouble writing, make sure you are

observing the following precautions:

Use only media recommended by TOSHIBA

Do not use the mouse or keyboard during

writing.

Use only the software supplied with the

computer for recording.

Do not run or start other software during

writing.

Do not jar the computer during writing.

Do not connect/disconnect external devices

or install/remove internal cards during

writing.

If problems persist, contact your dealer.

Problem

Procedure