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Toshiba Tecra A3X User Manual

Page 147

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User’s Manual

9-15

Troubleshooting

USB mouse

USB

Refer also to your USB device’s documentation.

Problem

Procedure

On-screen pointer

does not respond to

mouse operation

The system might be busy. If the pointer is

shaped as an hourglass, wait for it to resume its

normal shape and try again to move it.

Make sure the mouse is properly connected to

the USB port.

Double-clicking does

not work

Try changing the double-click speed setting in

the mouse control utility.
1. Open the Control Panel, select the Mouse

icon and press Enter.

2. Click the Buttons tab.
3. Set the double-click speed as instructed and

click OK.

The mouse pointer

moves too fast or too

slow

Try changing the speed setting in the mouse

control utility.
1. Open the Control Panel, select the Mouse

icon and press Enter.

2. Click the Pointer Options tab.
3. Set the speed as instructed and click OK.

The mouse pointer

moves erratically

The mouse might be dirty. Refer to your mouse

documentations for instructions on cleaning.
If problems persist, contact your dealer.

Problem

Procedure

USB device does not

work

Check for a firm cable connection between the

USB ports on the computer and the USB device.

Make sure the USB device drivers are properly

installed. Refer to your Windows XP

documentation for information on checking the

drivers.
If problems persist, contact your dealer.