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Toshiba Tecra A3X User Manual

Page 137

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User’s Manual

9-5

Troubleshooting

AC power

If you have trouble turning on the computer with the AC adaptor connected,

check the DC IN 15V indicator. Refer to Chapter 6,

Power

for more

information.

Battery

If you suspect a problem with the battery, check the DC IN 15V indicator as

well as the Battery indicator. For information on indicators and battery

operation Refer to Chapter 6,

Power

.

Problem

Procedure

AC adaptor doesn’t

power the computer

(DC IN 15V indicator

does not glow green)

Check the connections. Make sure the cord is

firmly connected to the computer and a power

outlet.

Check the condition of the cord and terminals. If

the cord is frayed or damaged, replace it. If the

terminals are soiled, wipe them with cotton or a

clean cloth.

If the AC adaptor still does not power the

computer, contact your dealer.

Problem

Procedure

Battery doesn’t power

the computer

The battery may be discharged. Connect the AC

adaptor to charge the battery.

Battery doesn’t charge

when the AC adaptor

is attached (Battery

indicator does not

glow in orange.)

If the battery is completely discharged, it will not

begin charging immediately. Wait a few minutes.
If the battery still does not charge, make sure the

outlet of the AC adaptor is supplying power.
Test it by plugging in an appliance.

Check whether the battery is hot or cold to the

touch. If the battery is too hot or too cold, it will

not charge properly. Let it reach room

temperature.