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Dvd-rom drive – Toshiba Tecra A3X User Manual

Page 141

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User’s Manual

9-9

Troubleshooting

DVD-ROM drive

For more information, refer to Chapter 4,

Media care

.

Some CDs run correctly,

but others do not

The software or hardware configuration may

be causing a problem. Make sure the

hardware configuration matches your

software’s needs. Check the CD’s

documentation.

Check the type of CD you are using. The

drive supports:
CD-ROM:

CD-DA, CD-Text, Photo CD

(single/multi-session),

CD-ROM Mode 1, Mode 2,

CD-ROM XA Mode 2 (Form1,

Form2), Enhanced CD

(CD-EXTRA), CD-G (Audio

CD only), Addressing

Method 2

If problems persist, contact your dealer.

Problem

Procedure

Problem

Procedure

You cannot access a CD/

DVD in the drive

Make sure the drive’s drawer is securely

closed. Press gently until it clicks into place.

Open the drawer and make sure the CD/

DVD is properly seated. It should lie flat with

the label facing up.

A foreign object in the drawer could block

laser light from reading the CD/DVD. Make

sure there is no obstruction. Remove any

foreign object.

Check whether the CD/DVD is dirty. If it is,

wipe it with a clean cloth dipped in water or

a neutral cleaner. Refer to the

Media care

section in Chapter 4 for details on cleaning.

Some CD/DVDs run

correctly, but others do not

The software or hardware configuration may

be causing a problem. Make sure the

hardware configuration matches your

software’s needs. Check the CD/DVD’s

documentation.