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Apple Mac 8600 User Manual

Page 95

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Troubleshooting

Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card

prepare to boot from a drive not connected to Ultra SCSI

bus).

• Shut down computer and disconnect all cables from PCI

SCSI JackHammer card.

• Restart computer while pressing Command-Option-J.

• Open Control Panel folder and hold down Command key

while double clicking on PCI SCSI JackHammer control

panel. If diagnostic points to problem with PCI SCSI

JackHammer card, replace JackHammer card.

System hangs or

freezes during a

Findercopy

1 Verify there are no duplicate SCSI IDs in bus.

2 Verify there are no extension conflicts (boot with extensions

off).

3 Make sure JackHammer is securely seated in its slot.

4 Open PCI SCSI JackHammer Control Panel and see if

JackHammer appears in scroll box. If not, conduct

JackHammer self-diagnosis as follows:

• Load CD-ROM system disc that came with WS 9650 (or

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