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Apple Mac 8600 User Manual

Page 86

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Troubleshooting

Symptom Charts/Peripherals - 23

Known-good serial

printer does not work

1 Verify you have correct version of system software.

2 Verify that Chooser is set correctly.

3 Reinstall correct printer drivers.

4 Do clean install of system software.

5 Replace printer interface cable.

6 Replace logic board. Retain customer's DIMMs.

Known-good network

printer does not print

1 Check network connections.

2 Verify you have correct version of system software.

3 Verify that Chooser is set correctly.

4 Does printer show up in Chooser? If so, do clean install of

system software and/or network and printer software.

5 Replace logic board. Retain customer's DIMMs.

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