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Apple Mac 8600 User Manual

Page 94

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Troubleshooting

Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card

bus).

• Shut down computer and disconnect all cables from PCI

SCSI JackHammer card.

• Restart computer while pressing Command-Option-J.

• Open Control Panel folder and hold down Command key

while double clicking on PCI SCSI JackHammer control

panel. If diagnostic points to problem with PCI SCSI

JackHammer card, replace JackHammer card.

One of the volumes in

a RAID array does not

mount on Desktop

1 Make sure all drives are properly connected and powered on.

2 Check all cabling.

3 Remove all energy saving software (which may spin down

drives if idle too long) and restart.

4 Make sure JackHammer is securely seated in its slot.

5 Open PCI SCSI JackHammer Control Panel and see if

JackHammer appears in scroll box. If not, conduct

JackHammer self-diagnosis as follows:

• Load CD-ROM system disc that came with WS 9650 (or

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