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Problems with jack•hammer ultra scsi card or devic – Apple Mac 8600 User Manual

Page 89

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Troubleshooting

Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card

Problems with Jack•Hammer Ultra SCSI Card or
Devices Attached to It

This section covers problems you may experience when the

Jack•Hammer Ultra SCSI card is installed in the WS 9650.

SCSI signal degrada-

tion, including:

1)Devices attached to

JackHammer do not

appear on Desktop

2)System hangs or

freezes

3) System has bootup

problems (primarily

a blank gray screen)

4)Slow performance

1 Check each device and make sure all have unique SCSI IDs.

2 Make sure all devices at ends of the SCSI bus are properly

terminated.

3 Make sure all cables are securely connected. (Incorrectly

seated cables may exhibit burn marks.)

4 Make sure JackHammer is securely seated in its slot.

5 Open PCI SCSI JackHammer Control Panel and see if

JackHammer appears in scroll box. If not, conduct

JackHammer self-diagnosis as follows:

• Load CD-ROM system disc that came with WS 9650 (or

prepare to boot from a drive not connected to Ultra SCSI

bus).

This manual is related to the following products: