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Apple Mac 8600 User Manual

Page 72

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Troubleshooting

Symptom Charts/System - 9

System

intermittently

crashes or hangs

1 Verify system software is version 7.5.5 or later (PM 8600/

200, 9600/200, 9600/233) or 7.6.1 or later (PM 8600/

250, 8600/300, 9600/300, 9600/350, WS 9650).

2 Verify DIMMs are noncomposite.

3 Verify software is known-good. Do a clean install of system

software.

4 Verify software is Power Macintosh compatible (contact

developer). Also, try booting with extensions off to

determine if there are system init problems.

5 Clear parameter RAM. Hold down

during startup but before "Welcome to Macintosh"

appears.

6 Remove all DRAM DIMMs and try replacing them one at a

time to test. Replace any bad DIMMs.

7 Replace processor card.

8 Replace logic board. Retain DIMMs.

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