8troubleshooting – RMS Technologies IMD23 W/ POLE DAMPING TECHNOLOGY User Manual
Page 21

RMS Technologies
Page 21
Version 1.10
IMD23/23DE Manual
12/3/2007
8
TROUBLESHOOTING
The motor is not functioning correctly
Check if power is being supplied to the unit. If the shaft of the motor is hard to turn, power
is on. Next, check if the signal generator is supplying pulses correctly. Verify that the 5V is
being supplied to the opto couples either via a separate power source or the internal 5V
from Pin 3.
The motor is not moving
Verify that the 5V is being supplied to Pin 8.
The configuration module did not save my settings
Verify that you only have the main power on (12 to 48VDC). Even if the function generator
is powered on but no step pulses are being sent, the configuration module will not work with
the 23D unit. Be sure that nothing else is connected but the main power on pins 1 & 6
together for +PWR, and 2 & 7 are connected together for power GROUND.
My driver overheated and does not operate anymore
Be sure that you only used a maximum combination of voltage and current settings of
24VDC and 3 Amp Peak OR 48VDC and 2 Amp Peak. Going beyond these two combinations
will overheat the driver board and are no longer under warranty.