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System-related messages, The clock has failed* – m020, Hot fault – m035 – Balboa Water Group spaTouch Menu Panel User Manual

Page 24: A pump may be stuck on – m034, Configuration error (spa will not start up)

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01-09-14

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Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

System-Related Messages

Program memory failure* – M022**

At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation
program) and requires a service call.

The clock has failed* – M020**

Contact your dealer or service organization.

The GFCI test failed (System Could Not Test the GFCI) – M036**

(North America Only) May indicate an unsafe installation. Contact your dealer or service organization.

Hot fault – M035**

A Pump Appears to have been Stuck ON when spa was last powered
POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.

A pump may be stuck on – M034**

Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.

Configuration error (Spa will not Start Up)

Contact your dealer or service organization.

The settings have been reset (Persistent Memory Error)* – M021**

Contact your dealer or service organization if this message appears on more than one power-up.

**M0XX is a Message Code. Codes like this will be seen in the Fault Log

* Some messages can be reset from the panel. Messages that can
be reset will appear with a “right arrow” at the end of the message.
Press the message text to reset the message.

Clean the filter

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