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Troubleshooting – Sony MSAC-US30 User Manual

Page 107

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46-GB

Troubleshooting

Symptom

The Memory Stick icon
(Removable disk) is not
displayed.

The “Memory Stick”
cannot be accessed from
Explorer or My
Computer.

The access lamp blinks
when a “Memory Stick” is
inserted.

Music data can no longer
be used on the computer

Cause/Solution

•Not connected correctly.

t Connect correctly. (Page 22)

•In addition to this unit, another device is

connected to the USB jack on the
computer.
t Disconnect other USB devices than

this unit. Also turn off the power and
reboot.

•The driver is not installed.

t Install the driver from the supplied

CD-ROM. (Page 15)

•No “Memory Stick” inserted.

t Insert a “Memory Stick.”

•Foreign matter adhering to the

connector section of the “Memory
Stick.”
t Check whether dust or dirt is

adhering to the connector section of
the “Memory Stick.”
Remove any foreign matter and
insert the “Memory Stick” again.

•The System Restore function found in

Windows Me and Windows XP have
been executed. (Page 10)
t When you have backup data, restore

the backup data to the computer.
For how to use the backup tool, see
the online Help manual for
“SonicStage.”