Sony PCV-RZ49G - Manual (Page 45)

Troubleshoot the remote
If your remote does not work, then do the following:
 Make sure that you have fresh batteries in the remote and that they are inserted correctly.
 Make sure that you are pointing the remote directly at the remote sensor . If you cannot locate the remote sensor, then refer to
your hardware documentation.
 Make sure that the remote sensor is not blocked or covered.
 Make sure that you using the remote within 10 feet of the remote sensor.
If you checked all of the above and your remote still does not work, then your remote might need to be replaced. C ontact the retailer
that you purchased your computer from to get a replacement.
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