Avaya INDeX 2030 - Manual (Page 8)

Page 8 - Making Calls Notes on Making Calls
Making Calls
Notes on Making Calls
When making calls, the display shows details about call progress. It also shows
messages if you cannot make the call.
• Call barring:
The system can bar you from dialling particular numbers or types of number (e.g.
national, international). Typically call barring increases when a phone goes into
night service (when it displays a symbol). It also changes according to time,
date and day of the week. As the call barring settings vary for each site, this
guide cannot fully detail their effect.
Making Internal Calls
During the call, the display shows the call progress. You can also make calls using
the INDeX Directory feature (see page 10) or DSS keys (see pages 27 & 30 ).
To dial an internal call:
1. Dial the extension number. A triple-tone means that extension is diverting calls to
an external number.
2. If unanswered, your phone provides options to wait or notify the extension (see
page 13). If your system has a Voice Manager attached, you can record a voice
message instead (see page 44). The Voice Manager may also instruct you to dial
another number to be automatically transferred to the Operator or another
extension.
3. If answered, use the handset or work handsfree.
• If your phone displays a •RINGER option then the called extension is set to
automatically connect internal calls.
Press
•RINGER to send a reminder ring if no one has answered the call.
Making a Page Call
You can page any INDeX phone or group. They hear the call without doing anything
though you cannot hear them. They can also turn the page into a normal call (see
page 18). If the phone paged is diverting calls, the page also diverts (except group
pages).
To page an extension or group:
1. Press PAGE. Your phone displays PAGING.
2. Pickup the handset or talk handsfree.
3. Dial the number or press a DSS key (see page 27).
4. If busy or unavailable, the display shows options to wait or leave a message (see
page 13).
5. Speak and then press ANSWER/RELEASE.
Page 8 - Making Calls INDeX 10.0 2030/50/60 User's Guide
Notes on Making Calls 38DHB0002UKFN Issue 2 (07/2002)