Avaya INDeX 2030 - Manual (Page 2)

Page 2 - Contents
Contents
Introduction......................................................................................................................................................5
Using This Guide......................................................................................................................................................5
What Features Can I Use?.......................................................................................................................................5
Further Help .............................................................................................................................................................5
Display Phone Features..................................................................................................................................6
Introduction to Display Phones.................................................................................................................................6
Using Soft Keys and the SCROLL Key ....................................................................................................................6
On-Hook Dialling, Speaker & Answer Release.........................................................................................................7
Tones & Ringing.......................................................................................................................................................7
The Phone Lamp......................................................................................................................................................7
Making Calls.....................................................................................................................................................8
Notes on Making Calls .............................................................................................................................................8
Making Internal Calls................................................................................................................................................8
Making a Page Call ..................................................................................................................................................8
Making External Calls...............................................................................................................................................9
Redialling External Numbers....................................................................................................................................9
Making Calls from the INDeX Directory..................................................................................................................10
Speed Dials ................................................................................................................................................... 11
Using Speed Dials..................................................................................................................................................11
Storing Personal Speed Dials ................................................................................................................................11
PIN & Account Codes................................................................................................................................... 12
If ENTER ACCOUNT Appears ...............................................................................................................................12
If ENTER PIN Appears...........................................................................................................................................12
Roaming PIN's .......................................................................................................................................................12
Busy or Unanswered.................................................................................................................................... 13
Options If Busy or Unanswered..............................................................................................................................13
Arrange a Callback.................................................................................................................................................13
Leave a Message...................................................................................................................................................14
Camp On and Wait.................................................................................................................................................14
Intrude....................................................................................................................................................................14
Monitoring a Call ....................................................................................................................................................14
Actions During a Call ................................................................................................................................... 15
Create a Conference Call.......................................................................................................................................15
Using the Notepad .................................................................................................................................................16
Switching to Handsfree ..........................................................................................................................................16
Changing the Call Volume......................................................................................................................................16
Adding Voluntary Account Codes...........................................................................................................................17
Software Release...................................................................................................................................................17
Muting Calls ...........................................................................................................................................................17
Recall .....................................................................................................................................................................17
Answering Calls............................................................................................................................................ 18
Answering Normal Calls.........................................................................................................................................18
Answering a Page Call...........................................................................................................................................18
Answering a Message............................................................................................................................................18
Alarms - Triple Ring, Music or Recorded Message ................................................................................................18
Answering a Callback.............................................................................................................................................19
Answering Other Extensions - Call Pickup.............................................................................................................19
Automatic Calls - Hotline Operation .......................................................................................................................19
Automatic External Call Connection.......................................................................................................................19
Page 2 - Contents INDeX 10.0 2030/50/60 User's Guide
38DHB0002UKFN Issue 2 (07/2002)