Avaya INDeX 2030 - Manual (Page 10)

Page 10 - Making Calls Making Calls from the INDeX Directory
Making Calls from the INDeX Directory
Using the INDeX Directory, your phone can display a selected entry from an index of
either extensions or speed dial names plus their numbers. There are two methods of
selecting entries of names and numbers from the INDeX Directory:
• By Alpha Group
• By Dial by Name
In addition, the INDeX Directory entries can be sorted either by 1 st name or by last
name. The particular method used and 1 st or last name search is selected by your
System Manager. Consult your System Manager for which method is available to
you and if the sorting is by 1 stt or last name.
To make a call using an Alpha Group search of the INDeX:
1. Press INDeX for an internal call or SPEED DIAL and then INDeX for an
external number.
2. Press the key matching the 1 st letter of the name you want.
For example, to display the L Alpha Group, press the JKL key 3 times. The
INDeX System displays the 1 st name beginning with L from it's Directory entries.
• To move through the names beginning with L, press the -keys on the right
and left of the current name.
• To skip forward 10 names, press SKIP.
• To select another letter, press a letter key.
3. To dial the name/number shown, press CALL, otherwise to exit the INDeX
Directory, press ANSWER/RELEASE.
To make a call using Dial by Name search of the INDeX:
1. Press INDeX for an internal call or SPEED DIAL and then INDeX for an
external number.
2. Press the key matching the 1st letter of the Name you want.
For example, to find the name SMITH press the PQRS key.
3. The INDeX System begins searching it's Directory on the first press and will
display the 1 st name/number immediately, in this example a name beginning with
P. You can either:
• Continue dialling the letters of the name, e.g. MNO, then GHI, etc. until the
required name (SMITH) is displayed OR.
• Press CYCLE to move onto the next alpha group of the PQRS key, e.g. a
name beginning with Q. To move through the names beginning with Q,
press the -keys on the right and left of the current name.
• To select the next letter of the alpha group of the PQRS key, press CYCLE
again.
• If NO MATCH is displayed, press PREVIOUS to go back one step or press
ANSWER/RELEASE to cancel.
4. To dial the name/number shown, press CALL, otherwise to exit the INDeX
Directory, press ANSWER/RELEASE.
Page 10 - Making Calls INDeX 10.0 2030/50/60 User's Guide
Making Calls from the INDeX Directory 38DHB0002UKFN Issue 2 (07/2002)