Avaya INDeX 2030 - Manual (Page 29)

Answering a Call Waiting Interruptions During a Call – Page 29
Interruptions During a Call
Answering a Call Waiting
If during a call, CALL WAITING appears and the lamp fast flashes, then someone
has 'camped on' to your phone (see page 14). Press the -symbol (if shown)
opposite the name to switch between details of the waiting and current call.
To answer a call waiting:
1. Park (press PARK) or end your current call.
2. The waiting call rings your phone.
Answering an Alert
If ON HOLD appears during a call, an extension with your number set as a Soft DSS
key has sent you an alert (see page 34). Press the -symbol (if shown) opposite the
name to switch between details of the current and waiting alert call.
To switch between calls:
1. Press HOLD. Use the held call features (see page 20).
Single Pips - Intrusion
Single pips during a call indicate that another phone is about to intrude on your call.
Once they intrude, the system gives regular reminder pips.
Please Finish Call Message
The system supports Clearcheck. "PLEASE FINISH CALL" appears when
maintenance is about to start on a part of the system your phone is using. The
message "THIS TERMINAL IS OFFLINE" appears when maintenance is in
progress.
INDeX 10.0 2030/50/60 User's Guide Interruptions During a Call – Page 29
38DHB0002UKFN Issue 2 (07/2002) Answering a Call Waiting