Avaya INDeX 2030 - Manual (Page 21)

Parking Calls Transfer, Park & Hold Calls – Page 21
Parking Calls
You can retrieve parked calls at any other extension on the system. Your phone
displays calls you parked by a flashing -symbol next to the line number. You can
park several calls simultaneously. Calls parked and not retrieved may recall your
phone after a short time.
To park an external call:
1. During the call, press PARK.
To unpark calls parked at your extension:
1. Press the display key next to the flashing -symbol.
To unpark a call at another extension:
1. Dial the parked call's line number (external calls only).
Dialling Ahead
Whilst on an incoming call you can display the status of another extension (or group)
without interrupting your call.
To check the status of another extension during a call:
1. Either,
press INDeX and obtain required number from the Directory by keying
name (see page 10) or, if you know the number, simply dial.
2. The extension's status appears on the right-hand display; FREE, BUSY or NU
(Number Unobtainable).
3. Dial another number or press CANCEL.
If the extension displayed is free:
1. For an unannounced transfer, press ANSWER/RELEASE.
2. To make an enquiry, press HOLD. This holds your current caller and rings the
dial ahead extension.
3. If unanswered, press HOLD to retrieve your first call.
4. If answered, either press ANSWER/RELEASE to transfer your call or press
HOLD again to switch between calls.
You can set your phone to always automatically hold your current call and ring the
dial ahead number if it is free (rather than display FREE).
To select show free or ring if free:
1. Press PROGRAM and then SCROLL. Press CALLFREE.
2. Enter your passcode (see page 40).
3. To change the current setting, press CHANGE.
4. Press DONE and then press PROGRAM to finish.
INDeX 10.0 2030/50/60 User's Guide Transfer, Park & Hold Calls – Page 21
38DHB0002UKFN Issue 2 (07/2002) Parking Calls