Avaya INDeX 2030 - Manual (Page 44)

Page 44 - Voice Manager Dial 1 Divert for Incoming Calls
Dial 1 Divert for Incoming Calls
If your system has the feature installed (consult your System Manager), you can set
up your mailbox such that incoming calls (from MF phone only) can be instructed to
dial 1 and then be diverted to a ‘delegate’ number of your choice.
To set up the dial 1 divert:
1. Press PROGRAM and then DIVERT.
2. The display shows ENTER PASSCODE.
Enter your passcode.
3. Press SCROLL and then NUMBER
4. Select DELEGATE and then CANCEL.
5. Enter the extension or group number that you wish incoming calls to be
diverted to
6. Press DONE and PROGRAM to finish.
7. Record your message for incoming calls, e.g. “Sorry that I cannot take your call,
either leave a message or please dial 1 to be transferred to the Operator", as
either a permanent or temporary greeting as follows:
8. Press VOICE and then either PERM MSG OR TEMP MSG .
9. The display shows ENTER PASSCODE.
Enter your passcode.
10. Once the Voice Manager accepts your passcode, it shows LISTEN,
DELETE, CHANGE , and VOLUME
11. Press CHANGE and record your message.
12. On completion, press FINISH and press ANSWER/RELEASE.
Leaving Voice Mail Messages
To leave voice messages:
1. Press VOICE and then MESSAGE.
2. The display shows DIAL EXTENSION and INDeX .
3. Either, enter the extension number or press INDeX and use the directory to
obtain the extension name/number.
4. Voice Manager plays the extension's mailbox name and gives a tone. Speak your
message immediately after the tone and then press FINISH.
• To check your message, press REVIEW.
• To change the message, press RERECORD.
• To send the message if okay, press SEND.
• To cancel the message, press ANSWER/RELEASE.
5. If you want to leave another message, press NEXT, otherwise press
ANSWER/RELEASE
Page 44 - Voice Manager INDeX 10.0 2030/50/60 User's Guide
Dial 1 Divert for Incoming Calls 38DHB0002UKFN Issue 2 (07/2002)