Samsung SEPA920WSAQST - Manual (Page 241)

Section 4B: Manufacturer’s Warranty 219
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Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P.
(“SAMSUNG”) warrants to the original purchaser (“Purchaser”) that SAMSUNG's Phones
and accessories (“Products”) are free from defects in material and workmanship under
normal use and service for the period commencing upon the date of purchase and
continuing for the following specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Leather Case/Pouch/Holster 90 Days
Game Pad 90 Days
Other Phone Accessories 1 Year
What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by
Purchaser. This Limited Warranty does not cover: (a) defects or damage resulting from
accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical stress,
or modification of any part of Product, including antenna, or cosmetic damage; (b)
equipment that has the serial number removed or made illegible; (c) any plastic surfaces or
other externally exposed parts that are scratched or damaged due to normal use; (d)
malfunctions resulting from the use of Product in conjunction with accessories, products, or
ancillary/peripheral equipment not furnished or approved by SAMSUNG; (e) defects or
damage from improper testing, operation, maintenance, installation, or adjustment; (f)
installation, maintenance, and service of Product, or (g) Product used or purchased outside
the United States or Canada. This Limited Warranty covers batteries only if battery capacity
falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged by a battery charger not specified or
approved by SAMSUNG for charging the battery, (ii) any of the seals on the battery are
broken or show evidence of tampering, or (iii) the battery has been used in equipment other
than the SAMSUNG phone for which it is specified.
What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG will
repair or replace, at SAMSUNG's sole option, without charge to Purchaser, any defective
component part of Product. To obtain service under this Limited Warranty, Purchaser must
return Product to an authorized phone service facility in an adequate container for shipping,
accompanied by Purchaser's sales receipt or comparable substitute proof of sale showing
the date of purchase, the serial number of Product and the sellers' name and address. To
obtain assistance on where to deliver the Product, call Samsung Customer Care at 1-888-
987-4357. Upon receipt, SAMSUNG will promptly repair or replace the defective Product.
SAMSUNG may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace Product with a rebuilt, reconditioned or