Symptoms and solutions – Samsung SC-HMX20C-XAA User Manual
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If these instructions do not solve your problem, contact your nearest Samsung authorized service center.
Symptoms and solutions
Power
Symptom
Explanation/Solution
The HD camcorder does not turn on.
• The battery pack may not be installed on your HD camcorder. Insert a
battery pack to the HD camcorder.
• The inserted battery pack may be discharged.
Charge the battery pack or replace it with a charged one.
• If you use AC power adaptor, make sure it is properly connected to wall
outlet.
The power turns off automatically.
• Is “Auto Power Off” set to “5 min”? If no button is pressed for about
5 minutes, the HD camcorder is automatically turned off (“Auto Power
Off”). To disable this option, change the setting of “Auto Power Off” to
“Off.” page 75
• The battery pack is almost exhausted. Charge the battery pack or
replace it with a charged one.
Power cannot be turned off.
• Remove the battery pack or unplug AC power adaptor, and connect the
power supply to the camcorder again before turning it on.
The battery pack is quickly
discharged.
• The temperature is too low.
• The battery pack is not fully charged. Charge the battery pack again.
• The battery pack reached its lifespan and cannot be recharged.
Use another battery pack.