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Symptoms and solutions – Samsung SC-HMX20C-XAA User Manual

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If these instructions do not solve your problem, contact your nearest Samsung authorized service center.

Symptoms and solutions

Power

Symptom

Explanation/Solution

The HD camcorder does not turn on.

• The battery pack may not be installed on your HD camcorder. Insert a

battery pack to the HD camcorder.

• The inserted battery pack may be discharged.

Charge the battery pack or replace it with a charged one.

• If you use AC power adaptor, make sure it is properly connected to wall

outlet.

The power turns off automatically.

• Is “Auto Power Off” set to “5 min”? If no button is pressed for about

5 minutes, the HD camcorder is automatically turned off (“Auto Power

Off”). To disable this option, change the setting of “Auto Power Off” to

“Off.” page 75

• The battery pack is almost exhausted. Charge the battery pack or

replace it with a charged one.

Power cannot be turned off.

• Remove the battery pack or unplug AC power adaptor, and connect the

power supply to the camcorder again before turning it on.

The battery pack is quickly

discharged.

• The temperature is too low.

• The battery pack is not fully charged. Charge the battery pack again.

• The battery pack reached its lifespan and cannot be recharged.

Use another battery pack.

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