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Resetting the unit, P.99) – Kenwood DNX9210BT User Manual

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Troubleshooting

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Troubleshooting

Error Message

Cause

Solution

Disconnected

(iPod, Bluetooth

audio player)

The iPod/Bluetooth audio player

is selected as a source although

no iPod/Bluetooth audio player is

connected.

Change the source to any source other than

iPod/Bluetooth. Connect an iPod/Bluetooth

audio player, and change the source to iPod/

Bluetooth again.

No Media file

(USB device/ SD

Card)

The connected USB device/ SD Card

contains no playable audio/ AV file.

Media was played that doesn’t have

data recorded that the unit can play.

See

Playable Media And Files (P.100)

and

try another USB device/ SD Card.

USB Device

Error!!

The connected USB device is rated

a current capacity higher than the

allowable limit.

Check the USB device. Some trouble may have

occurred to the connected USB device.
Change the source to any source other than

USB. Remove the USB device.

Authorization

Error

Connection to the iPod has failed.

• Remove the iPod and then reconnect it.
• The unit does not support the iPod.

See

Connectable iPod/iPhone (P.102)

.

Update your

iPod

The iPod’s software is an older

version which the unit can not

support.

The unit may not support the connected iPod

model.
Confirm that the software for the iPod is the

latest version.

See

Connectable iPod/iPhone (P.102)

.

Navigation

Error. Please

turn on power

again later.

The communication error has

occurred due to severely cold

temperature.

Turn on power again after warming your car

interior.

Check
Application

The Aha application is stopped.

Start the Aha application of the your device.

Please update
your Aha
application

The Aha application is an older

version which the unit can not

support.

Confirm that the Aha application is the latest

version.

Resetting The Unit

If the unit or the connected unit fails to operate properly, reset the unit.

1

Press the button.

The unit returns to factory settings.

NOTE

• Disconnect the USB device before pressing the button. Pressing the button with the USB device

connected can damage the data stored in the USB device. For how to disconnect the USB device, see

How To

Play Media (P.10)

.

• When the unit is turned on after resetting, the Initial SETUP screen appears. See

Initial setup (P.8)

.