Oftware, Peration, Led crimson software – Red Lion G3DN User Manual
Page 4: Troubleshooting your g3dn option card

S
OFTWARE
/U
NIT
O
PERATION
LED
CRIMSON SOFTWARE
Crimson software is available as a free download from www.redlion.net or it
can be purchased on a CD, see “Ordering Information” for part number. The
latest version of the software is always available from the web site, and updating
your copy is free.
TROUBLESHOOTING YOUR G3DN OPTION
CARD
If for any reason you have trouble operating, connecting, or simply have
questions concerning your new G3DN option card, contact Red Lion’s technical
support. For contact information, refer to the front page of this bulletin for phone
and fax numbers.
EMAIL: [email protected]
Web Site: http://www.redlion.net
LED STATE
G3DN CARD INDICATION
OFF
Initializing
FLASHING GREEN
The device is online and is waiting communications from
other devices.
GREEN
The device is online and has established communications
with another device.
FLASHING RED
One or more established communications have timed
out.
RED
The device has detected an error that has rendered it
incapable of communicating on the network (duplicate
MAC ID or bus inactivity).
LIMITED WARRANTY
The Company warrants the products it manufactures against defects in materials and workmanship
for a period limited to two years from the date of shipment, provided the products have been stored,
handled, installed, and used under proper conditions. The Company’s liability under this limited
warranty shall extend only to the repair or replacement of a defective product, at The Company’s
option. The Company disclaims all liability for any affirmation, promise or representation with
respect to the products.
The customer agrees to hold Red Lion Controls harmless from, defend, and indemnify RLC against
damages, claims, and expenses arising out of subsequent sales of RLC products or products
containing components manufactured by RLC and based upon personal injuries, deaths, property
damage, lost profits, and other matters which Buyer, its employees, or sub-contractors are or may be
to any extent liable, including without limitation penalties imposed by the Consumer Product Safety
Act (P.L. 92-573) and liability imposed upon any person pursuant to the Magnuson-Moss Warranty
Act (P.L. 93-637), as now in effect or as amended hereafter.
No warranties expressed or implied are created with respect to The Company’s products except those
expressly contained herein. The Customer acknowledges the disclaimers and limitations contained
herein and relies on no other warranties or affirmations.
Red Lion Controls
Headquarters
20 Willow Springs Circle
York PA 17406
Tel +1 (717) 767-6511
Fax +1 (717) 764-0839
Red Lion Controls
China
Unit 101, XinAn Plaza
Building 13, No.99 Tianzhou Road
ShangHai, P.R. China 200223
Tel +86 21 6113-3688
Fax +86 21 6113-3683
Red Lion Controls
Europe
Printerweg 10
NL - 3821 AD Amersfoort
Tel +31 (0) 334 723 225
Fax +31 (0) 334 893 793
Red Lion Controls
India
54, Vishvas Tenement
GST Road, New Ranip,
Ahmedabad-382480 Gujarat, India
Tel +91 987 954 0503
Fax +91 79 275 31 350