Oftware, Peration, Crimson software – Red Lion G3CN User Manual
Page 4: Troubleshooting your g3cn option card
s
OftWare
/u
nIt
O
peratIOn
LED
The LED will illuminate green when the G3CN option card establishes
communication with other CANopen devices (RUN). The LED will illuminate
red if no communications have been established with other CANopen devices
(ERROR).
CRIMSON SOFTWARE
Crimson 2.0 software is available as a free download from www.redlion.net
or it can be purchased on a CD, see “Ordering Information” for part number. The
latest version of the software is always available from the web site, and updating
your copy is free.
TROUBLESHOOTING YOUR G3CN OPTION
CARD
If for any reason you have trouble operating, connecting, or simply have
questions concerning your new G3CN option card, contact Red Lion’s technical
support. For contact information, refer to the back page of this bulletin for phone
and fax numbers.
EMAIL:
Web Site:
http://www.redlion.net
LIMITED WARRANTY
The Company warrants the products it manufactures against defects in materials and workmanship
for a period limited to two years from the date of shipment, provided the products have been stored,
handled, installed, and used under proper conditions. The Company’s liability under this limited
warranty shall extend only to the repair or replacement of a defective product, at The Company’s
option. The Company disclaims all liability for any affirmation, promise or representation with
respect to the products.
The customer agrees to hold Red Lion Controls harmless from, defend, and indemnify RLC against
damages, claims, and expenses arising out of subsequent sales of RLC products or products
containing components manufactured by RLC and based upon personal injuries, deaths, property
damage, lost profits, and other matters which Buyer, its employees, or sub-contractors are or may be
to any extent liable, including without limitation penalties imposed by the Consumer Product Safety
Act (P.L. 92-573) and liability imposed upon any person pursuant to the Magnuson-Moss Warranty
Act (P.L. 93-637), as now in effect or as amended hereafter.
No warranties expressed or implied are created with respect to The Company’s products except
those expressly contained herein. The Customer acknowledges the disclaimers and limitations
contained herein and relies on no other warranties or affirmations.
Red Lion Controls
Headquarters
20 Willow Springs Circle
York PA 17406
Tel +1 (717) 767-6511
Fax +1 (717) 764-0839
Red Lion Controls
China
Unit 302, XinAn Plaza
Building 13, No.99 Tianzhou Road
ShangHai, P.R. China 200223
Tel +86 21 6113 3688
Fax +86 21 6113 3683
Red Lion Controls
Europe
Softwareweg 9
NL - 3821 BN Amersfoort
Tel +31 (0) 334 723 225
Fax +31 (0) 334 893 793
Red Lion Controls
India
201-B, 2nd Floor, Park Centra
Opp 32 Mile Stone, Sector-30
Gurgaon-122002 Haryana, India
Tel +91 984 487 0503